Privacy Policy
Effective 15 September 2026Poker Wing Logan is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our offline poker venue or interact with our website.
This policy applies to all visitors, members, and customers of Poker Wing Logan. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our services, you agree to the practices described in this policy.
Personal Information We Collect
We collect only the information necessary to provide our offline poker and dining services. This may include your name, contact details, date of birth for age verification, and any preferences you share with us.
- Identification information: full name, date of birth, and government-issued ID for age verification (21+).
- Contact information: phone number and email address for reservations and communications.
- Transactional information: records of table reservations and in-venue purchases.
- Technical information: IP address, browser type, and cookies when you use our website.
We collect this information directly from you when you make a reservation, enter the venue, or contact us. No online payments are processed; all payments are completed in-venue.
Use of Personal Information
We use your personal information to manage reservations, verify age, improve our services, and communicate with you about events and promotions, but only with your consent where required.
- To process table reservations and manage your visits.
- To verify that you meet the legal age requirement of 21+.
- To send you updates about poker tournaments and special dining events if you opt in.
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and protect the safety of our venue.
We do not offer online play or online payment mechanics. Marketing communications are sent only with your explicit consent, and you can withdraw that consent at any time.
Sharing of Personal Information
We do not sell your personal information. We may share it with trusted service providers who assist us in operating our venue, such as reservation systems or IT support, under strict confidentiality agreements.
- Service providers: companies that help us manage bookings, maintain our website, or process in-venue payments.
- Legal requirements: if required by law, court order, or to protect the rights and safety of our venue and patrons.
- Business transfers: in the event of a merger or acquisition, your information may be transferred as part of the business assets.
All third parties are bound by confidentiality and data protection obligations, and we only share the minimum information necessary for them to perform their services.
Data Security Measures
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
- Physical security: restricted access to areas where personal information is stored.
- Technical security: encryption of data in transit and at rest where applicable.
- Administrative security: staff training on privacy and confidentiality.
- Regular review: ongoing assessment of our security practices to address emerging threats.
No online payment data is stored because payments are processed in-venue. We retain personal information only as long as necessary for the purposes described in this policy or as required by law.
Your Privacy Rights
You have the right to access, correct, or delete your personal information held by us. You may also withdraw consent for marketing communications at any time.
- Access: request a copy of the personal information we hold about you.
- Correction: ask us to update inaccurate or incomplete information.
- Deletion: request that we delete your personal information, subject to legal retention requirements.
- Opt-out: unsubscribe from marketing emails using the link provided or by contacting us.
To exercise any of these rights, contact us at [email protected] or call +61 7 3299 5164. We will respond within a reasonable timeframe and may ask you to verify your identity before processing your request.
Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date. We encourage you to review it periodically.
Material changes will be communicated via a notice on our website or by email if you have provided it. Continued use of our services after changes constitutes acceptance of the updated policy. This version is effective as of 15 September 2026.
Contact Us About Privacy
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the details below.
- Email: [email protected]
- Phone: +61 7 3299 5164
- Address: 42 Wembley Road, Logan Central, QLD 4114, Australia